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iFactor, a KUBRA company, provides advanced self-service solutions that bridge the communications gap between service providers and their customers. One of these solutions is Notifi®, a comprehensive preference management and proactive communications platform that provides broadcast alerts and service updates to customers. The platform also gives customers the ability to register for proactive SMS alerts and initiate interactive SMS communication about service status, billing information, or even outage reporting. iFactor's turn-key solutions are designed for easy integration into complex and rapidly changing systems. Streamlined, management-friendly applications empower utilities, municipalities and other service providers to improve customer satisfaction, reduce costs, and meet regulatory demands.

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