Content Provider List
You can add Content Providers individually from this page or contact Customer Service to upload in bulk from a spreadsheet. Your account's Content Providers are displayed in this tab. When a Content Provider is newly added, the vet status will be set to Pending, which means that the added content provider is awaiting vetting. You can expect the results in 3 working days. If the vet result is Incomplete, a Customer Service team member will reach out and work with you to determine the best course of action. If the vet result is Unsuccessful, you will receive a system-generated notification via email informing you of this result and the reasons for it. In the event of an Incomplete or Unsuccessful vet result, you can make any necessary updates by clicking the Edit link in the Action column.
- From the left-side navigation menu, click My Partners.
Note: The left menu badge count is updated whenever a Content Provider or Brand Client receives an Incomplete or Unsuccessful vet result. It does not reflect the total number of partners associated with your account.
- Click the Content Provider List tab. The list of Content Providers defined for use with your account is displayed.
The list displays:
- Content Provider ID: A system-generated unique identifier for each Content Provider
- Content Provider: The legal name of the Content Provider’s Organization
- DBA: Lists "Doing Business As" organizations, if any
- FEIN: The Federal Tax ID number of the Content Provider
- Vet Status: Indicates the status returned with the latest Content Provider vetting. Possible vet statuses include Hold Vetting, Pending, Pending 2FA PIN sent, Pending Contact email verified, Successful, Incomplete, and Unsuccessful.
- Last Updated: The latest date of vet status update
- Action: Click the respective links to edit or delete the existing Content Providers.
Add Content ProviderAdd Content Provider
On this page, you can add detailed information about a Content Provider. Once the information is saved, it will be submitted for vetting. When the Content Provider has successfully passed vetting, it can be associated with one or more short codes.
- To add a Content Provider, click the Add Content Provider button.

- Select or enter the following Content Provider Organization Information in the respective fields:
- Organization Name *: Legal name of the organization associated with the Content Provider's Federal Tax ID
- Legal Entity Type *: Select or enter the business structure under which the Content Provider organization operates financially
- Doing Business As: If the Content Provider organization conducts business under any other names, indicate those here
- Country of Registration *: Enter the country where the Content Provider organization is registered. If it's registered in the United States, you may also indicate the state in which it is registered.
- Stock Market Symbol: The Content Provider organization's stock market symbol, if it is publicly traded
- URL *: The Content Provider organization's web address
- Federal Tax ID *: The Content Provider organization's Federal Employer ID Number or FEIN - Dun & Bradstreet: The Content Provider organization's DUNS (Format: 9 digits)
- Dun & Bradstreet (DUNS) 9 Digits
- GIIN: The Content Provider organization's Global Intermediary Identification Number, if one has been assigned (Format: XXXXXX.XXXXX.XX.XXX)
- LEI: The Content Provider organization's Legal Entity Identifier (Format: 20 characters)
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- Enter the Content Provider Street Address information:
- Country *: Country of the Content Provider contact
- Street Address 1 *: Street address of the Content Provider contact
- Street Address 2: Additional street address information, if needed
- City *: City of the Content Provider contact
- State/Province *: State of the Content Provider contact
- Zip/Postal Code *: Zip code of the Content Provider contact
- Enter the Content Provider Point of Contact information. The point of contact must be an individual person and not a general organization contact.
- First Name *: First name of the point of contact
- Last Name *: Last name of the point of contact
- Phone Number *: Phone number of the point of contact
- Extension: Extension of the point of contact
- Email *: Email address of the point of contact
- Click the Save Content Provider button to add a new Content Provider; otherwise, click Cancel to return to the previous page. A success message is displayed and the new Content Provider is listed in the Content Provider List.
Filter by Vet ResultsFilter by Vet Results
You can filter the Content Provider List by Vet Status.
- Click the Show Filters button.

- Check the required filters from the drop-down below the Vet Status column.

- Click the Hide Filters button to hide the filters.
- Click the Clear Filters button to clear and reset filters.
View Vet Status ResultsView Vet Status Results
- Click the link below the Vet Status column for any Content Provider for which you want to view the vet status result.

- Click OK on the dialog to confirm. A success message is displayed.

Search by Content Provider/DBA or FEINSearch by Content Provider/DBA or FEIN
- Toggle the button towards FEIN and enter the FEIN in the provided search field.
- Toggle the button towards the Content Provider/DBA and enter the Content Provider ID, Content Provider, or DBA in the provided search field.
Edit Content ProviderEdit Content Provider
- Click the Edit Content Provider link under the Action column to edit a Content Provider on the Content Provider List tab.
- Make the necessary updates on the Edit a Content Provider page.
- Click Update Content Provider to save the changes.
Delete Content ProviderDelete Content Provider
- Click the Delete Content Provider link below the Action column on the Content Provider List tab.
- Click OK on the Delete Content Provider dialog to confirm. If there are short codes associated with this content provider, use the Short Code List Report to view which short codes were associated with this content provider, then use the Edit Application function to associate a successfully vetted content provider with those short codes so that the lease remains valid and any affected short codes can renew without disruption. Once deleted, the content provider will have to undergo the vetting process to be reinstated on the list. Click OK to confirm. A success message is displayed.
Download Original Content Providers ReportDownload Original Content Providers Report
Vetted Content Provider (CP) information will be required for new orders and manual renewals in 2025. CTIA will announce the date for when this requirement will begin to be enforced. To view all the Content Providers originally associated with short code leases prior to Release 9.5, click Download Original Content Providers Report button. This will download a .xlsx file with the list of all the short codes and Content Provider details.
Load Content Providers in BulkLoad Content Providers in Bulk
To upload your account’s Content Provider data in bulk from a spreadsheet, contact the Short Code Registry Customer Service (866-623-2272 or support@usshortcodes.com) for assistance.