Today’s customers are mobile, and their decision journey involves asking questions and doing research. By adding texting as a channel for customer service, your customers will have a low-barrier, fast, and easy way to ask questions which will increase purchases and decrease hold times. Request a demo to see our seamless integration for Salesforce, Oracle, Zendesk, and more.
- Texting is the most widely-used and frequently used app on a smartphone, with 97% of Americans using it at least once a day. (Pew Internet)
- People worldwide will send 8.3 trillion text messages in just this year alone. That’s almost 23 billion messages per day, or almost 16 million messages per minute. (Portio Research)
- Over 6 billion text messages are sent in the U.S. each day. (Forrester)
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Use the search tool to locate the short code that best suits your needs and determine its current availability.
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Find a partner
While some companies work directly with wireless carriers to launch campaigns, most rely on partners with proven expertise. View our list of approved partners to get started.
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View Monitoring Handbook
All short code programs must comply with a code of conduct as outlined in the Short Code Compliance Handbook. To view the current version visit WMC Global.
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