Today’s customers are mobile, and their decision journey involves asking questions and doing research. By adding texting as a channel for customer service, your customers will have a low-barrier, fast, and easy way to ask questions which will increase purchases and decrease hold times. Request a demo to see our seamless integration for Salesforce, Oracle, Zendesk, and more.
- Texting is the most widely-used and frequently used app on a smartphone, with 97% of Americans using it at least once a day. (Pew Internet)
- People worldwide will send 8.3 trillion text messages in just this year alone. That’s almost 23 billion messages per day, or almost 16 million messages per minute. (Portio Research)
- Over 6 billion text messages are sent in the U.S. each day. (Forrester)
Get a short code
Use the search tool to locate the short code that best suits your needs and determine its current availability.
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Find a partner
While some companies work directly with wireless carriers to launch campaigns, most rely on partners with proven expertise. View our list of approved partners to get started.
View Monitoring Handbook
All short code programs must comply with a code of conduct as outlined in the Short Code Compliance Handbook. To view the current version visit WMC Global.